MoreRFID-faq

A: On clear cards it is very hard to match colors exactly the way you want it. To match the color you want, we would need pantone colors. That way we could do our best and match the color as close as we can. Matching the colors you desire at 80-90% with pantone colors. It is impossible to match them 100%.

A: Yes, we have free stock samples ready for you and you just need to pay the express freight, or freight be collected with your express account DHL, UPS, Fedex, TNT etc.

If you need your design samples, then need sample fee about $50, can be refundable for bulk order.

And our MOQ is 100pcs.

A: Firstly let us know your specifications (QTY, Material, Size, Thickness, Printing, Accessory, Chip or not, Package requirements etc.

 

Secondly We quote according to your requirements or our suggestions. Then pls send your original artwork in PDF file so that we can check the best printing way for your design.

 

Thirdly we send you contract and design proof for your confirmation then you pay 30% deposit or 100% for formal order.

 

Fourthly We arrange the production.

A: All our products are custom printing and we have design template so that you can do the design yourself. Also we can help do some simple design if you need that, and pls send your LOGO png and other information you want us to put on the products..

A: Payment method: mostly we use T/T but also accept Paypal and so on.
Payment Terms: 30% deposit, and rest 70% before delivery, or you can pay 100%.

For long-term customers, after signing the agreement, we will provide you with better payment terms.

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.

Airline and sea shipping also optional.

A: Production time: 2-4 working days for sample.

8-12 working days after receipt of advance payment (below 50,000pcs)

A: We deal in plastic card since 2006, with professional experience and will give you professional suggestions to make your card perfect. 100% new plastic material to ensure printing quality with certificates ISO9001 and EN71. Perfect color with our world best Germany Heidelberg offset printing machine.

Fast delivery with our full automatic pouching machines. Clear barcode, QR code, different name, number printing. Long color life time with double sides laminated or protective film.

A: Firstly, Our products are produced in strict quality control system, we will send you more spare cards to avoid any defective goods.
Secondly, if there is really defective card, then we will offer free replacements with next order. Or we can discuss the best solution.

Lastly, we will inform in advance if there is any problems in production, then we will take action immediately to minimize the loss.

A:Our company is located in Xiamen, China. All our clients, from home or abroad, are warmly welcome to visit us!

A: Yes, you can cancel before we start our final approval.

After we have received your signature of approval for production there are no refunds.

Cancellations before the final approval are available for full refund.

A:Firstly, you can according frequency to choice, LF(125-134 KHz) HF(13.56MHz) UHF(860-960Mhz).

Secondly, you can according Reading Distance to choice,LF, HF chip reading distance about 2-5cm, UHF chip reading distance about 1-10m.

If you dont know how to choose chip, pls feel free to contact us, we can give best suggestion.

A: Firstly, all our products through Strict quality control processes, 100% QC, every step is governed by ISO 9001:2008 certified quality. So we can guaranteed for our products quality.

Secondly, every our chip include the one year warranty, if any chip product broken in one year warranty time, please contact us, we will avoid new product for free. But shipping cost need you pay it.

Thirdly, lifetime maintenance is meaning like reader, we can give you lifetime warrant, we can technical support or maintenance, but shipping cost need you pay it. Because chip is a life, and can`t repair, we offer one year warranty to guaranteed our quality.

Fourthly, like Cards, Keyfobs, Wristbands, Reader etc, this product wear and scratches is normal use phenomenon and the situation of the artificial damage, is not within the warranty responsibility.

For any other questions ,freely to contact our support team!